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The World’s Most Innovative Bank Taps Peer-To-Peer, Crowdsourcing, Social...
Banking innovation. Fidor quickly became arguably the most innovative P2P bank in the world with highly engaged customers and services tapping social media banking, virtual currencies trading,...
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Top 5 Lessons From the eToro Hackathon [Open Innovation]
Social investors. The eToro team shares on Visible Banking the top 5 lessons from their recent 48h hackathon tapping open innovation in the investment industry. In the last 18 months, I’ve followed the...
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Insurance Innovation: ‘jFloat’ New UK P2P Insurance Platform Coming Soon
Social media insurance. After Friendsurance, ‘jFloat’ a new Peer-to-Peer insurance platform will launch soon in the UK. They aim to bring transparency and generate significant cost savings. The model...
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SoLoMo: Kotak Bank Celebrates Foursquare Day in 200 Banking Branches
SoLoMo. Kotak Mahindra Bank organized a social media banking contest on twitter, in close to 200 banking branches, to celebrate foursquare day. Mayors won a goodie bag and a drink. Every year April 16...
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1K German Cooperative Banks Can Now Launch Own Regional Crowdfunding Platforms
Banking innovation. Volksbank Bühl, one of the 1,100 cooperative Raiffeisen banks, became the first German bank to offer their customers a regional crowdfunding platform. Today, Monday 29th April...
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P2P: Customers Turn to Digital Insurance, Family and Friends for Advice [SURVEY]
P2P insurance. In a recent US survey Accenture finds that most insurance customers prefer digital insurance channels and turn to family and friends for advice. Over 4,000 US automobile and home...
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Wells Fargo Invites Facebook Fans To Design its Stores [Banking Crowdsourcing]
Wells Fargo bank invites its facebook fans -and banking customers- to flag the innovative features they’d like to find in their stores design. Simple banking crowdsourcing in action. As part of our...
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Barclays Taps Crowdsourcing with the ‘Your Bank’ Ideabank [Banking Innovation]
Barclays officially launched its ‘Your Bank’ platform, an ideabank inviting banking customers to help drive innovation at the UK bank. Yesterday, Barclays bank UK kick started its latest nationwide...
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Erste Bank Taps Crowdsourcing and Gamification with New Banking Innovation Lab
With its ‘s LAB’ aka ‘Sparkasse Lab’ focused on open innovation, Erste Bank became the latest financial institution to crowdsource the bank of the future with its customers via gamification. On 5th...
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Hello Bank Gives Social Customer Care Center Stage in Latest TV Ads
BNP Paribas’ new European digital bank, Hello Bank! gives social customer care (webchat, twitter, facebook) center stage in their latest TV ads. A few days ago, Hello Bank published on its official...
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Sterling Bank Launches Social Lender, Rewards Good Social Reputation
Nigeria’s Sterling Bank introduced a new social lending service, ‘Social Lender’ which lets banking customers borrow cash based on the quality of their social reputation. It’s another social media...
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Barclays Convinces Skeptic Mobile Banking Customers [VIDEOS]
Barclays bank aims to convince banking customers of the value of mobile banking with a tactical video marketing experiment tapping a limited form of the voice of the customer. Driving self-servicing is...
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Google’s Head of Retail EMEA on the Zero Moment of Truth
In this video, Andy Burgess – Google’s Head of Retail EMEA highlights the importance of the zero moment of truth in social commerce. I invite you to watch this youtube video recently uploaded by the...
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Global P2P Crowdfunding Market to Reach $34.4 Billion in 2015
Report Forecasts Total Global Crowdfunding to Reach $34.4 Billion in 2015, With North America Remaining the Largest Market and Asia, Outpacing Europe in 2014, in Second Place. In just a matter of a few...
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ANZ Bank Innovation: Co-Creation in the Consumers World
The Australian Market & Social Research Society presents the results of ANZ Bank’s co-creation effort which turned the customer into a driving force in the banking innovation process. The...
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Banca Widiba: Banking on Reviews, Customer Empowerment
In my video interview, Marco Marazia – Banca Widiba’s !’s Head of Business and Offers talks us through their focus on empowering the customer via transparency. EFMA Distribution Summit 2015. In March...
View ArticleGermany Gets Tougher on Crowdfunding Rules
The German government will publish new rules for companies looking to raise funds through online crowdfunding platforms to protect the investors from frauds while still supporting innovation. Some of...
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Axis Bank Enables P2P Payments via WhatsApp, Social Media
Axis Bank became the latest Indian bank to tap social media banking with ‘Ping Pay’, a P2P payment service enabling their banking customers to send money to their friends via WhatsApp. Axis Bank...
View ArticleGoogle India: Online Research Influences Over 66% Product Applications For...
According to a Google India report on financial service industry, 7 out of 10 Internet users change their minds about the products and brand when buying financial products. Internet research influences...
View ArticleUK Government Will Fund £55m to P2P Lenders To Help Small Businesses
Business secretary Vince Cable pledged £55m of UK government funding to finance suppliers such as peer-to-peer (P2P) lenders in the hopes of helping struggling small businesses acquire credit via high...
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